Hours of Operation
Mon-Tues: 0800 – 1600
Wed: 1130 – 1600
Thurs-Fri: 0800 – 1600
(Closed daily 1230 – 1300)
US Federal Holidays: Closed
Family Days: Closed
View Hours
Building 671
RAF Alconbury
Building 72
RAF Croughton
Contact Information
RAF Alconbury:
DSN: 314.268.3557
COMM: 01480.84.3557
RAF Croughton:
DSN: 314.236.8158
COMM:01280.70.8158
View Contact
RAF Alconbury:
423fss.dpf@us.af.mil
RAF Croughton:
422abs.dpf@us.af.mil
Military & Family Readiness Center
The RAF Alconbury Military and Family Readiness Center (M&FRC) offers a multitude of services aimed at improving the quality of life for all DoD ID card holders across all installations in the 501st Combat Support Wing community.
The M&FRC is one part of the installation network that can support you and/or your family in a variety of areas to include: work and family life, personal finances, deployments, exceptional family member family support, relocation, and transition.
Make the M&FRC one of your first stops upon arriving at your installation. Our programs and services are an important resource for you and your family.
Information and Referral
Information and referral is at the heart of everything we do at the M&FRC.
Whether you are new to the United Kingdom and/or the military in general – you may have questions about living overseas or about different base agencies.
Information and referral services can help you identify and clarify needs, determine appropriate forms of assistance, and help locate needed services and programs available both on and off the installation.
Transition Assistance
The Transition Assistance Program (TAP) provides information and training to ensure Service members transitioning from active duty are prepared for their next step in life, whether pursuing additional education, a vocational trade, finding a job in the public or private sector, or starting a business.
Personal Financial Readiness Program
This program offers information, education and personal financial counseling to help individuals and families maintain financial readiness and build resiliency.
The M&FRC has a Personal Financial Counselor (PFC) on staff to help service members with financial topics such as budgeting, investing, and saving for retirement. Alongside one-on-ones, the PFC also offers workshops on Home Buying, Investing 101, Blended Retirement/Thrift Savings Plan, Insurance, and Financial Planning.
Air Force Aid Society
Air Force Aid Society (AFAS) is an official charity for the U.S. Air Force and U.S. Space Force. AFAS works to support and enhance the United States Air Force and the United States Space Force missions by providing emergency financial assistance, educational support, and community programs to Airmen, Guardians, and their families. All applications for financial assistance and educational support can be submitted at https://afas.org/
Bundles for Babies is one of the community programs offered by your local M&FRC and is open to all DoD ID Cardholders.
For more information about the Air Force Aid Society and sister services:
Air Force Aid Society
Army Emergency Relief
Navy-Marine Corps Relief Society
Coast Guard Mutual Assistance
Exceptional Family Member Program- Family Support (EFMP-FS)
The M&FRC has a full-time EFMP-FS Coordinator on staff. Over 115,000 family members are enrolled in the EFMP DoD-wide. Enrollment includes spouses, children, and other dependent family members with a diagnosed physical, intellectual, or emotional condition requiring special medical or educational services.
The EFMP-FS Coordinator provides non-clinical case management to military and DoD civilian families with an identified need.
The EFMP-FS Coordinator provides information on qualifying conditions, enrollment/updating, military and community resources, educational services available, informative workshops on various topics involving special needs, assists with coordination of verifying that special needs can be met at gaining duty station, and providing contact information on EFMP-FS Coordinator at new duty station.
Loan Locker
Items are available to Active military and DoD Civilians and their families moving in or out of the 501 CSW community and those temporarily assigned here.
While you are waiting for your household goods, you can borrow kitchen kits and Seasonal Affective Disorder (SAD) lamps available free of charge for a limited time. Contact the M&FRC in order to check availability.
New Baby Checklist
Relocation Assistance Program
Welcome to the 501st Combat Support Wing! The M&FRC’s goal is to ease the personal and family stressors military families experience with a Permanent Change of Station (PCS) by providing assistance and resources throughout all phases of the relocation process.
Newcomers Orientation is mandatory for active-duty members and DoD civilians. This daylong workshop will provide you with the crucial information you need after arriving in the UK. Spouses are welcome and encouraged to attend.
But you don’t have to wait until you arrive to prepare for your big leap across the pond! Pre-Arrival Orientation is a virtual workshop conducted via the Zoom platform to introduce inbound members to life in the UK. For those PCS’ing out of the UK, Smooth Move is an out-processing workshop where agencies involved in PCS’ing provide detailed information on what needs to be done prior to the move.
Sign up for Newcomer’s Orientation, Pre-Arrival or Smooth Move on the Tockify event calendar above.
The Total Relocation & Community Handbook [ToRCH: Important Information for Inbound Personnel] and 422 Welcome Guide contain answers to all your questions about PCSing and living in the United Kingdom.
Looking for the most current information on moving tips or other military installations? Go to Military Installations and Plan My Move for more info.
Readiness and Deployment
Deployments, extended TDYs, and remote/unaccompanied assignments are synonymous with life in the military and present unique challenges for members and families. Family Readiness prepares military members and families for separation through planning, education, and direct one-on-one support.
Resources are available for military members and the whole family including deployment literature, children’s activity books and much more!
Sustainment and post-deployment reintegration support is offered to both the military member and to family members. Pre-deployment and reintegration consultations are held throughout the month, which spouses are highly encouraged to attend.
Personal & Work Life
Personal & Work Life services promote community wellness and assist with the readiness and resiliency of the force across the life cycle. Services include intervention, prevention/enrichment consultation and skills building designed to enhance work/life competencies for individuals, couples and families. We also offer a wide-range of teambuilding and team strengthening workshops and activities.
The focus of the Work/Life Program is on promoting, enriching and improving work/home balance, resulting in increased quality of life and resiliency. Activities will be educational and offered through individual and group settings to meet identified community needs.
Spouse Programs
Commander’s Key Support Program
The Commander’s Key Support Program (formerly the Key Spouse Program) is an official unit/family program designed to enhance readiness and establish a sense of Air Force community. It is a commander’s program that promotes partnerships with unit leadership, volunteer Key Support Liaisons appointed by the commander, families, the M&FRC and other community/helping agencies. The program has been standardized across the Air Force to address the needs of all military families with special emphasis on support to families across the deployment cycle. In order to find out who your Key Support Liaison is, contact the M&FRC!
Heart Link
Our Heart Link Program is designed to strengthen military families and enhance mission readiness. Our goal is to educate spouses (especially those new to the Air Force family) and assist in their acclimation to the military environment. The program is open to any military spouse new to the area. Heart Link includes orientation activities consisting of presentations from base agencies, and interaction with other spouses. By the end of the day, each spouse should walk away knowing they are an important and respected part of the 501st CSW team!
Military & Family Life Counselor Program (MFLC)
Military and Family Life Counselors (MFLC) are available to help active duty members and their families address issues such as deployment/reintegration support, marriage/relationship problems, stress, daily life struggles, etc.
They are contracted professional counselors who are available to provide non-medical, short term, counseling to Service Members and their families. Services can be provided on or off military installations, to individuals, couples, families and groups.
MFLCs are mandated reporters of child abuse, domestic abuse and other duty-to-warn situations. Services are otherwise confidential and private. MFLCs do not make or keep any written records of your visit.
Please contact the MFLC at one of the following numbers:
Adult MFLC for RAF Alconbury: 07880 640139
Adult MFLC for RAF Molesworth: 07342 870880
Child & Youth MFLC for Alconbury Elementary School: 07384 964870
Child & Youth MFLC for Alconbury Middle High School: 07835 137063
Child & Youth MFLC for Alconbury CDC/Youth Center: 07384 887954
Adult MFLC for RAF Croughton/Fairford: 079087 45352
Computer Resource Center
The computer resource center provides computers and a printer with Internet access for customers to use at any time during the computer resource center hours.
Computers can be used for job search, resume writing, checking private e-mail accounts, online banking etc. All computers offer internet access for family members and those not authorized to use the base network.
Employment Assistance Program and Volunteer Resources
The M&FRC supports military, retirees, family members, veterans, and DoD civilians in achieving short and long-term career and employment goals, and includes referrals for education, training, and up-skilling opportunities to be competitive with civilian counterparts in the private and public sectors. We provide employment readiness skills to job seekers, and support in preparing military spouses for portable careers in the private and public sectors. Support also includes resources for self-employment, small business, and entrepreneurial efforts.
View our complete Employment Guide here
We also provide volunteer information and referral resources, that equip military, retirees, family members, veterans, and DoD civilians with tools and resources to volunteer in their community and gain personal fulfillment.