Hours of Operation
CSS
Mon – Wed, & Fri: 0900 – 1500
US Federal Holidays: Closed
Family Days: Closed
RAPIDS/DEERS
Monday: 0900 – 1200
Tuesday: 0900 – 1500
Wednesday: 1200 – 1500
Friday: 0900 – 1500
CAC Unlocks Only – No Appointment Required:
Mon – Wed, & Fri: 0900 – 1500
Thursday: 0930 – 1500
View Hours
Building 671
DSN: 268.4932
COMM: 01480.84.4932
Military Personnel Office
The 423d Force Support Squadron Commander’s Support Staff (CSS) manages commander programs for 423d Air Base Group and 501st Combat Support Wing Staff Agency.
The mission of the CSS is to provide high-quality support through the administration of commander programs, in both peacetime and wartime, to commanders, Air Force members, and their families.
As additional services, the CSS also maintains passport agents for the Alconbury/Molesworth community to obtain special issuance passports and a RAPIDS site for the production of ID cards and updating of the Defense Enrollment Eligibility Reporting System (DEERS).
RAPIDS/DEERS
For CAC and dependent ID renewal. Our RAPIDS site operates on an appointment only schedule. Please visit the ID Card Office Online for scheduling the appointment. Under location, put “Alconbury” to look up the RAF Alconbury and RAF Molesworth RAPIDS sites.
Additional information about obtaining ID cards can be found at the CAC.mil website.
If you are unable to make an appointment with RAF Alconbury or RAF Molesworth, you can use the same website to search for “Lakenheath” or “Mildenhall” to schedule appointments with our sister sites.
PASSPORT SERVICES
By Appointment Only: Passport Appointment Scheduler
Tourist Passports
Unfortunately, we are unable to provide tourist passports here at RAF Alconbury or RAF Molesworth. Please reach out to RAF Mildenhall or the U.S. Embassy in London to obtain your tourist passport.
Official/No-Fee Passports
Under normal conditions, official and no-fee passports are processed within six to eight weeks. Neither of these passports are used for leisure travel; they are for official travel only and are to be used when entering the country where the sponsor is stationed, in conjunction with orders.
Official passports can only be obtained by members who are traveling to a country that requires the passport in accordance with the electronic Foreign Clearance Guide. This is the default passport for DOD civilians and their dependents assigned to the United Kingdom.
No-fee passports are issued to family members (U.S. citizens) of DOD Military that are on the sponsor’s orders or command sponsored and are stationed overseas. Passport and visa requirements may vary for non-U.S. citizens and for dual nationals traveling on non-U.S. passports.
Please check with your nearest host nation embassy or consulate to determine what credentials are required for entry.
Exemption Vignette
Dependents of DOD Military members do not require a visa for their duration of time in the UK. However, the exemption vignette acts as a visa for dependents (spouses and children under 21 years of age) and assists with off-base employment, UK schooling, renting UK property, UK entry, etc.
The vignette is free and will be placed in the no-fee passport or foreign passport. It is not required but highly recommended for adult dependents.
Newborn Baby Checklist
